Due to COVID-19, Governor Asa Hutchinson has proclaimed as of March 13th, 2020 that licensed clinicians can perform telehealth in the place of face-to-face sessions in order to maintain social distancing.
In response to the current health situation regarding COVID-19, Carsten Counseling is adopting the following policy to insure the safety of clients and staff: If you are sick, have been exposed to COVID-19, or suspect you have been exposed to COVID-19, please cancel your appointments and stay home. There will be no cancelation fees charged, even when last minute if this is your situation. I know that the work you are doing in therapy is important and time sensitive in some cases, so I will be offering telehealth services whenever possible. The ability to do so may vary depending on your insurance plan. If you are healthy and have not been exposed to COVID-19, we will continue to make and keep appointments as usual. To maintain a safe and healthy environment at my office, we will be operating by the guidelines set by the Center for Disease Control (CDC) regarding personal contact and space, and the cleaning of the office. Thank you for your cooperation regarding these guidelines and thank you for choosing me to be your therapy provider.
What Does Therapy Look Like?
Who is Therapy For?
Everyone can benefit from therapy at one time or another. Therapy is an opportunity to process feelings, relationships, past hurts, and circumstances. It can also help you to improve positive coping skills, relationship skills and communication skills. Seeking help for your mental well-being is just like seeing a physician for your physical health – it is beneficial for living your best life and YOU ARE WORTH IT!
Will my family/coworkers know I am seeing a counselor?
Everything we discuss is confidential and no one has to know you are seeking therapy services unless you want to tell them. Minors will have to have a parent sign a consent form, but session details will not be discussed with the parent.
How long will I be in therapy?
Length of therapy will be unique to each individual. During the intake process, we will discuss recommended frequency of sessions that are flexible to your availability.
What insurances do you take?
We take Blue Cross/Blue Shield, QualChoice, Ambetter, Cigna, Aetna, United/UMR, HealthScope and Mercy Managed Behavioral Health insurances.
How do I file with my insurance company?
Carsten Counseling Services will file directly with your insurance company. You will be responsible for any co-pay, co-insurance or deductible amount at time of service. We will attempt to provide you with an estimated amount per session before your first appointment with us.
Amber Carsten is a Licensed Professional Counselor (LPC) who works with adults, adolescents, couples and families to help them overcome personal and relational difficulties.